Co-op Colleagues
People working on Co-op struggled to find information about their employment.
It was either on a difficult to access intranet or often printed and kept in a file.
We saw an opportunity to make it easier for colleagues to find the relevant information and it to be public.
On this project I was a Design Lead.
Product Manager, Delivery Manager, Design lead, User Researcher, Content Designer, Front-end Developer, Platform developer
One-to-one interview sessions with colleagues across all levels allowed us to highlight potential opportunities to improve their working environment. We learned that although, in general, colleagues had a good and close relationship with their managers, they would like to be able to access information regarding their employment by themselves.
Accessibility, usability and re-usability are the focus of the interface. Co-op colleagues are incredibly diverse in experience and ability with using digital services so the colleagues website needs to be logical, easy to navigate, easy to understand while remaining “on-brand” for Co-op.
It was a test case for the emerging Design System, so needed to incorporate reusable components that would be appropriate for other websites.
Read more about this on the Co-op Digital blog: Making things simpler for colleagues on colleagues.coop.co.uk
The Co-op Colleagues website was shortlisted for, and was highly commended by, the Design Week Awards.